Recent Posts

Commercial Water Removal Teams In Chicago Tell Us About The Various Equipment They Use

9/15/2019 (Permalink)

Three SERVPRO employees in a room smiling at the camera. SERVPRO knows how to get your office back to business after a Chicago water damage.

Let us help you with your commercial water damage in Chicago.

Many disasters, such as plumbing failures can take place inside your Chicago warehouse when you least expect it. Once even the smallest quarter-inch leak erupts on one of your warehouse's water pipes, several gallons of water can pour into your structure forcing you to call in a professional company such as SERVPRO to conduct commercial water removal. Our technicians can start working promptly so that the problems do not get worse over time.

Whenever moisture enters your warehouse in Chicago, commercial water removal efforts are required. The longer your warehouse's building materials and contents stay wet, the more involved the overall project can become. Our SERVPRO technicians utilize specialized equipment to help speed up the extraction and drying processes, including the following six tools.

  1. Moisture Sensors

Moisture sensors consist of a handle and a rod with two sharp prongs at the end that pokes into carpet and pad to test for the presence of moisture.

  1. Thermal Imaging Cameras

Also called infrared cameras, they can be used to detect and monitor moisture present in your warehouse's building materials.

  1. Penetrating Moisture Meters

Penetrating moisture meters operate on the principle of electrical conductivity by penetrating the material being tested. These can be used to detect the moisture content of drywall and wooden materials.

  1. Non-Penetrating Moisture Meters

These meters use conductivity, capacitance, or radiofrequency emissions to detect moisture. Since these meters do not penetrate the material being tested, their use causes no surface damage.

  1. Thermo-Hygrometers

Thermo-Hygrometers measure the relative humidity and temperature of air masses. These instruments are used in testing the moisture content of the air in affected areas, the air in unaffected areas, the air outside, and the air being dispensed out by dehumidifiers. We can use these to come up with an end goal for the relative humidity in the affected area as well as monitor the success of our drying and dehumidification efforts.

  1. Manometers

A manometer does not measure moisture; rather, it measures the pressure of gases or vapors. The device is used to measure the difference in static air pressure between two adjacent areas.

Any time your warehouse in West Englewood, Lansing, or Dolton ever becomes the victim of a plumbing failure, call SERVPRO of Evergreen Park / South Chicago City at (773) 337-3900. Our technicians are local, and We're Faster To Any Size Disaster.

To learn more about Chicago, click here.

A REAL 5-Star SERVPRO Customer Review

9/11/2019 (Permalink)

Black and green graphic with customer testimonial text We love getting great feedback from customers!

SERVPRO Customer Testimonial


This recent customer left us a perfect score on our survey along with this kindest of testimonials. Now we all know how "Suspect" perfect scores can be. But, when you earn it, you earn it! Our crew cleaned and mitigated the water damage from her property in Palos Heights and provided reconstruction services. Our customer was distraught when she surveyed the damage inflicted upon her home. Our team understands the stress and fear of recovering personal treasures and possessions after a very significant water damaging event. We spoke with Leona and explained the services from water removal to the final installation of her new kitchen. We are proud to have such happy and satisfied customers. For that a "Shout Out" to our SERVPRO team members, Rosa & Andy, for providing excellent customer care and service to our clients. We are proud to have you both on our SERVPRO of Evergreen Park / South Chicago City team! 

What Few People Know About Water Damage Remediation in Chicago

9/8/2019 (Permalink)

pipes which have burst and are leaking water Water damage from pipes bursting is a common occurrence in the city as well as the suburbs. Contact SERVPRO to assess the damage.

SERVPRO Protects Your Wood Floors

Chicago is a city of contrasts.  The beautiful summers lead up to incredibly cold winter months, its architecture joins old structures with modern buildings, and even its people show a wide diversity in heritage.  Even though these differences enrich our lives, they can also pose some challenges. Take, for example, the impact of the weather on the plumbing system of an older home. As pipes freeze and thaw, there is a real possibility of them bursting somewhere along the process, leaving your home immersed in water and your belongings in peril.  Moments like this are the reason why having a reliable water cleanup service at your disposal is essential for homeowners in the Windy City.

When there is water damage to your home in Chicago, and you want to ensure its restoration with minimal disruption to your life, calling SERVPRO is the best decision you can make.  Our technicians train with experts in the field to recognize the peculiarities of each situation and develop an action plan accordingly.  In Chicago homes, there is a specific need to preserve construction elements that make them unique. A perfect example is the preservation of wood floors, which can damage severely after a water event.

All efforts need to concentrate on drying hardwood floors as soon as possible.  Although they contain some moisture, any excess humidity causes them to expand, which in turn causes buckling.  Alternatively, they could cup or crown, a condition that happens when the moisture at the edge of the wood planks differs from the level in the center.  Our SERVPRO crew utilizes specialized equipment to gauge the humidity in the wood and restore it to normal.  Laminate and engineered flooring can also fall victim to the water, so limiting the exposure time is crucial.  By calling our 24/7 hotline, you are well on your way to minimizing this time.

Living in Chicago makes you adaptable and resourceful.  SERVPRO of Evergreen Park/South Chicago City is your top resource for water restoration services.  Just call us at (773) 337-3900 and let us leave your home, “Like it never even happened.”

Click here to see more info about the city of Chicago.

Our Flood Damage Specialists Discuss Ways You Can Help Restore Your Own Home After A Storm In Chicago

8/29/2019 (Permalink)

yellow damage warning sign in front of storm damaged roof Call SERVPRO of Evergreen Park / South Chicago City at (773) 337-3900 because the locals say that We’re Faster to Any Size Disaster.

Flood Damage Professionals In Chicago Point Out Ways You Can Help Restore Your Own Home After A Storm

Everyone who lives in the Chicago area has seen what a vicious thunderstorm can do. One minute everything can be fine and then the next minute you can find yourself being obligated to mitigate flood damage on your property. Whenever rainwater enters your home, it is always wise to call in a professional restoration company such as SERVPRO. Our team knows the best ways to quickly remove moisture from your structure, thus reducing the severity.

Prompt actions can aid in the preventing of the formation of secondary issues like mold or humidity problems. Calling in a professional restoration contractor to help you with your flood damage project in Chicago can also help you reduce the overall cost of your catastrophe. However, sometimes calling in an experienced crew like SERVPRO is not possible right away. For example, you might not notice the problems the storm caused to your building until much time has already passed. Or it is possible that phone systems can go down during a storm and you are not able to make a phone call right away.

If you ever find yourself dealing with one of these two scenarios, it is wise to take steps yourself to reduce the overall severity of the damage. Once a storm strikes, and you start seeing rainwater enter your dwelling, this is when you need to start taking steps to mitigate. First off, follow the water to an exterior wall and try to find its source of entry into your structure. Once you discover where the leak is, you can then try to seal the leak so that moisture stops entering your building. For example, if moisture is coming in from a worn lower door seal, take plastic or rags to seal off the gaps so that the liquids stop entering your interior.

Next, it is a good idea to start removing any water that you can see by mopping, squeegeeing, or vacuuming. If you had contents such as blankets or clothing get wet, remove them from the affected room and store them somewhere until you can clean and dry them. Then, once you think you have removed as much liquid water as humanly possible, you can take steps to jumpstart the applied structural drying or ASD process. Setting up fans and turning up the heat in your house can both help speed up the natural evaporation and drying process.

But, if the storm-related problems inside your home in West Englewood, Lansing, Dolton, or Mount Greenwood ever get too big for you to handle, call SERVPRO of Evergreen Park / South Chicago City at (773) 337-3900 because the locals say that We’re Faster to Any Size Disaster.

For more about Chicago click here.

How a Space Heater Caused Fire Damage in Chicago

8/21/2019 (Permalink)

white standing space heater Space heaters cause several fires each year. Inspect yours regularly!

Space Heater Leaves Debris in My Chicago Home

You never know just how much you have in your living room until a space heater catches on fire and leaves bits and pieces of your life lying around.  Even when first responders arrive quickly and extinguish the flames before they burn out of control, there still is much damage following the fire. Your furniture, electronics, books, and pictures may all be charred and wet, leaving you in need of a professional team to help you sort through your belongings.  

Before you discard any items, make sure to reach out to SERVPRO for your fire debris cleanup needs in Chicago.  Our technicians are trained in the restoration of fires and the eradication of fire damage and are a significant source of expertise when sorting through the remnants.  We work around the clock to have our staff available as soon as you notify us of your emergency.

Most people do not realize that pictures and books can be restored even after they have been in a fire.  Our SERVPRO crew can comb through the fire and identify those items we can salvage by applying industry best practices.  Similarly, we can identify objects that are beyond repair. Most typically, porous materials need to be discarded as soot, smoke and extinguishing agents have saturated them.  When this is the case, our team takes care of the removal and disposal of the items according to local guidelines and environmental regulations. At the same time, we work on tailoring cleaning solutions to eliminate the trace of the fire from all salvageable items.

Sometimes the most disturbing aspect of a fire can be the smell that permeates your home.  It can feel overwhelming and that it is seeping from your walls. When our SERVPRO crew comes into your home, we can tackle this by using tools such as ozone generators, air scrubbers, foggers, and charcoal-activated filters.  These techniques are all designed to neutralize and eliminate this invisible reminder of the fire.

Do not tackle fire debris cleanup on your own.  Save yourself time and effort by letting the experts restore your home as soon as possible.  SERVPRO of Evergreen Park/South Chicago City is ready by calling (773) 337-3900. Like you, we strive to leave your home, “Like it never even happened.”  

More about Chicago.

Let The Professionals Handle Water Damage in Chicago 

8/5/2019 (Permalink)

Water damage can cause flooding in your home if left unchecked. Call the professionals at SERVPRO today for remediation assistance.

Water Damage Chicago – Frozen Pipes Cause Water Leaks

Winter weather can be brutal in the Chicago area with temperatures well below freezing. Some consumers reduce the temperature in their homes to conserve energy and save money. However, there can be unintended consequences of turning down the thermostat. One consumer did not realize that the temperature in their laundry area would be below freezing with the door closed, and no heater in the room. Pipes froze and cracked, allowing water to spray all over the room for hours.

The consumer called our SERVPRO office when water damage in their Chicago home was discovered. We advised the owner to quickly shut the tap off and begin mopping up as much water as possible until we arrived. The owner removed clothing and a few other items that were in the room. Also, there was ice on the walls and the floor. Which, helped to control some of the damage.

Our technicians quickly vacuumed up the water using powerful wet vac's and scraped the ice off the walls and floor. Next, we brought in heaters to raise the temperature and vacuumed up the water as the ice melted. Blowers and dehumidifiers quickly dried all of the remaining surfaces and lowered the humidity substantially.

Water had also seeped into the floor and the ceiling below the laundry room. Removal of the ceiling in one corner of the room below was required. Fortunately, the leak was contained before the water had penetrated the ceiling tiles and migrated into walls and flooring. Once our technicians dried the ceiling area. Arrangements were made to restore the ceiling area under the laundry room. SERVPRO worked with the homeowner to restore his home like it never happened.

The homeowner leaves the door to the laundry room open now to allow warm air from the rest of the home to keep his laundry room warm. In freezing weather, he plans to run a small heater in the laundry room to avoid the possibility of frozen pipes again. He has also replaced all of his flexible hoses to his washing machine. Some damage was sustained to the hoses.

Call SERVPRO of Evergreen Park / South Chicago City at (773) 337-3900 for 24/7 service. We serve West Englewood, Calumet City, Lansing, and surrounding areas. We're Faster To Any Size Disaster. We work in all kinds of weather!

Click here to see more about Chicago. 

Our Vice President of Operations, David Mason, and SERVPRO Property Loss Recovery

7/25/2019 (Permalink)

man with beard in a suit by brick wall David Mason Our Vice President of Operations at SERVPRO of Evergreen Park / South Chicago

David Mason is Why SERVPRO Excels as a Restoration Service Company

Restoration Services to treat properties in the Greater Chicago area are quite numerous. So Why does one, SERVPRO of Evergreen Park/South Chicago excel? Here is the main reason--the personnel! Example: David Mason.

High Caliber Personnel

No company can perform up to customer expectations without the right mix of trained personnel led by accomplished professionals. Chicago area property owners benefit from the expertise provided by David Mason, our promoted Vice President of Operations. His extensive experience with affording outstanding results to our residential customers and commercial clients is truly exceptional.

David and SERVPRO go back together since 2006; longevity and experience produce cleanup and restoration results second to none. David's awards through the years signify successes in the field which increase productivity and revenue for our operation. From the BDP Business Development Program specialist that assisted over 90 SERVPRO franchises to thrive, he nurtured business relationships with leaders in the restoration industry from coast to coast. This is the attitude that enhances our brand in local communities, a sense of family, melded with a profound knowledge to achieve desired results.

Our SERVPRO franchise is an essential segment of the National Storm Team that travels to help after natural disasters like floods and hurricanes strike another region of the country. Our Commercial Large Loss Team has been managed by David since 2014.

The SERVPRO of Evergreen Park/South Chicago franchise is run like a large family that pulls together to meet our neighbors' expectations. We are grateful that David Mason is part of the family. Trust us for cleanup and restoration services. (773) 337-3900

We Get You Back In Business After A Water Damage Disaster In Chicago

7/22/2019 (Permalink)

We have state of the art water removal and drying equipment ready to begin restoration on your business.

How Quickly Water Loss Affects Your Chicago Bakery

Reducing the dramatic effect of water loss in your Chicago bakery might not seem like a daunting task, but depending on the source of these damages and your ability to get mitigation work started quickly, restoration could become a costly and drawn out experience. As with any emergency, you must respond to the situation immediately – either determining your competency to handle the effects or choosing to seek out more professional alternatives with industry-leading resources like our SERVPRO team.

While many might focus on water removal for Chicago bakeries in severe conditions, the full recovery of the property is multi-faceted. Even with a trained custodial or maintenance team, which few bakeries in the city realistically have, these individuals are often left unprepared for the substantial spread of the loss, equipment that gets involved and potentially damaged from the moisture, and the best approaches to get things set back to normal quickly after water removal. Our SERVPRO professionals can help.

Depending on the kind of baker you are, you might have either very traditional equipment and appliances, or advanced options. Even with natural gas-powered ovens, excessive moisture and dampness experienced from pooling water on the tile floors can affect the function of these appliances. Extraction is vital to start immediately to reduce the relative humidity level inside the building. Lingering moisture that persists for more than a couple of days can result in mold growth which can shut your business down until environmental testing and health department approvals occur.

While there are extraction tools available through home improvement locations, often business owners have other concerns to manage while disasters take place. Our SERVPRO team can help with a fast response to the emergency and the skills to get efficient extraction solutions like shaft-driven, truck-mount pumps and trash pump options going immediately to remove standing water threats.

Bakeries have considerable competition throughout the Greater Chicago area, so getting your business back up and running immediately is critical for customer retention. Our SERVPRO of Evergreen Park / South Chicago City professionals can help. To make water loss incidents “Like it never even happened.” give us a call today at (773) 337-3900.

See more about Chicago.

After A Fire Damage Disaster In Your Chicago Home, You Need To Contact Our Professionals!

7/15/2019 (Permalink)

For SERVPRO, the goal is to return each home to a clean, odor-free environment as quickly as possible.

Fire Damage Cleaning And Restoration For Chicago Homes

With a metropolitan area of over 10 million people, there are more residences at risk for fire in Chicago than almost anywhere else in the U.S. Each home and fire are a little different due what is consumed by the heat and flames, but certain areas, like ceilings, always require cleaning unless they were physically damaged.

Smoke generated by fires always leave some residue deposits on ceilings. If they are constructed of drywall or wood panels, and not drop-ceiling tiles, then cleaning them is far more cost-effective than replacing them. Cleaning ceiling panels after fire damage in Chicago homes fall into two categories for SERVPRO response teams: Clean For No Paint and Clean For Paint.

The first category is when the ceiling has a small, or light, amount of residues and does not require repainting afterward. In these homes, specially trained Fire & Smoke Damage Restoration Technicians or FSRTs use dry sponges to wipe the ceilings clean. For slightly stickier residues, they add water or a very mild cleaning agent to break them up for removal with the sponges. For high ceilings, FSRTs attach a long handle to a sponge mop-head for dry or wet cleaning.

The second, Clean For Paint, category requires the same actions as the first, but with additional work as well. For these moderate-to-heavy residues, the ceiling has to be more than clean to the naked eye. SERVPRO technicians have to deodorize the ceiling surfaces and neutralize the acids contained in ash and other residue deposits.

They can use a cleaner with both a deodorizing and neutralizing agent, but if the smoke penetrated deeply, FSRTs use a fogger that can get into the surfaces as far as it did. After that, technicians use a sealant such as a pigmented alcohol shellac which provides an excellent surface for paint.

For SERVPRO of Evergreen Park / South Chicago City, the goal is to return each home in our area, Calumet City, Lansing, and West Englewood to a clean, odor-free environment as quickly as possible. To schedule a service call and begin the restoration process, call our office today at (773) 337-3900.

For more about Chicago click here.

Tips for Handling Water Damage in Your Chicago Home After a Pipe Bursts

7/7/2019 (Permalink)

We will help you with your water damage from every outlook.

Call SERVPRO for your water damage issues always. 

Plumbing mishaps like burst pipes usually leave a big mess. A skilled plumber can perform repairs to get the plumbing working properly again, but it is your responsibility to clean up your home after the water leak and dry it out. Water can damage your furnishings, walls, and floors, and so your cleanup efforts should begin as soon as possible after the incident.

If the leak has occurred in a single room, you can begin the cleanup work. To prevent further water damage in your Chicago home, remove soaked furniture, carpets, and other removable items from the flooded area. If the items did not absorb a lot of water, they may be salvageable. If there’s water on the floor, you can use a wet-dry shop vac to remove it. If the weather permits, open windows and doors in your house to bring in dry, fresh air. You can also bring in a fan into the affected area and turn it on to the highest setting. 

If the water loss has affected several rooms, traveling from an upper floor to a lower floor or it occurred when you were away and no one noticed it for over eight hours, it is necessary to use professional water mitigation and specialized drying equipment. SERVPRO franchise professionals have the expertise and equipment required to dry your property to return it to its preloss condition. 

If water has seeped into the drywall and subflooring, our Water Restoration Technicians (WRT) can help you remove it to prevent mold infestation. We use detection and monitoring devices like moisture sensors to detect moisture in soft materials. The sensor has sharp probes that penetrate through carpets and pad to show how far the moisture has migrated. Moisture sensors only show if moisture is present; they do not measure the amount of moisture. That’s the reason our WRT use moisture meters to find the actual moisture content of materials. We use penetrating moisture meters to detect moisture within wall cavities and underneath wood flooring. 

Our SERVPRO crews use portable extractors to remove water from floors and clean carpets and upholstery. Portable extractors have a pump, a heater, and a vacuum system. The heater heats cleaning and rinsing solutions, making them more soluble so they can penetrate surfaces more easily. The pump generates pressure to spray cleaning solutions through the wand onto the carpet or fabric. The pressure of the solutions agitates the surface being cleaned. The vacuum removes moisture and soils from the surface and collects it in the waste recovery tank. We also use portable air movers, dehumidifiers and desiccant products to dry out the affected areas. 

When a plumbing leak has caused water damage in your home, SERVPRO of Evergreen Park / South Chicago City can help you remove the water and dry the affected areas. Contact us today at (773) 337-3900. We’re Faster To Any Size Disaster. 

To learn more about Chicago, click here.