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We Are Ready 24/7 To Restore Your Chicago Home After A Flood

11/21/2019 (Permalink)

A tree fallen on a home after a storm This fallen tree limb from storm damage required removal of the debris, and then the placing of protective tarps on the damaged structure.

Flood Removal in the Basement of a Chicago Residence

Illinois homeowners may be well aware of the risks that a flood can pose, but may not necessarily be prepared for how disastrous it can be for the home. A sewer backup, clogged drain tile, or flash flood are all you need to have standing water in your basement that can damage the foundation of your home.

If your residence requires flood removal from its basement in Chicago, SERVPRO professionals can be at your home at any time of the day or night. This team knows that disasters do not happen on a 9-to-5 schedule, so technicians are always available to restore your home to a preloss condition. SERVPRO uses scientific analysis, cutting-edge tools, and reliable cleanup methods to ensure that your basement is moisture-free once more.

Filing a Claim After a Basement Flood

  • Contact your homeowners' insurance provider right away. Set up a time for a claims adjuster to visit, as most policies have specific time limits on when you can file. It is also crucial for the adjuster to see your property before you get it cleaned and repaired.
  • Take inventory of losses. When you fill out your claim, describe the cause of the flood and what damage was incurred. Survey your basement and make a list of damages to appliances, furniture, and other valuables. Describe each item and include its value, brand, and model when you can. Take photographs and don't throw anything away until the insurance adjuster has seen it.
  • Know your policy in and out. Standard homeowners' insurance policies may not include natural disasters like flood damage. If you upgrade your plan with flood or disaster insurance, you can get the coverage you need to repair your basement and replace your possessions.

How SERVPRO Can Help

Depending on the amount of standing water that might be in your basement, technicians have a variety of extraction tools handy to dry your structures and clean them thoroughly. Back-mounted pumps are useful for small amounts of standing water. In cases where there are more than two inches of standing water, sump pumps and truck-mounted pumps can be used to remove water from the structure thoroughly. For spaces that are more difficult to access, technicians have extraction wands available to remove moisture from in and behind structures. 

SERVPRO of Evergreen Park / South Chicago City is committed to bringing the community service that is Faster to Any Size Disaster. Call (773) 337-3900 to get fast disaster cleanup 24 hours a day, seven days a week. 

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Chicago Basements Present Special Post Water Loss Drying Issues--Call SERVPRO for a Professional Restoration

11/12/2019 (Permalink)

graphic of semi-submerged house with suggestion for waterproofing basement Chicago Basements and Cellars, Water Removal and Drying, Whom to Call?--SERVPRO

Cinder Block and Exterior Wall Water Damage and Drying Challenges in Chicago

The extreme temperature swings experienced in the Chicago area during a year require specific building decisions to provide adequate shelter. Most residences are built above in-ground, cinder block foundations featuring full or walk-out basements. Exterior walls almost always contain significant quantities of loose or sheet insulation. Both of these building construction choices help moderate the effects of severe cold and heat, helping HVAC systems operate more efficiently.

Building Configurations Impact Extraction and Drying Efforts

Water damage in Chicago poses some unique challenges to straightforward loss recovery. Hollow construction materials like cinder blocks and methods like sandwiching a cavity between exterior and interior walls do insulate but also create spaces where water can hide. Difficulty in obtaining access to the cells in cinder blocks and building cavities also impairs professional drying efforts.

Basement “Improvements” Can Limit Moisture Transfer

If water from the stories above migrates down the walls into the block construction of your finished basement, complications can ensue. Gloss or semi-gloss paint applied to cinder blocks can act as a vapor barrier, preventing water release from the cells. To moderate the temperatures in what otherwise can be a cool space, vermiculite, cellulosic, fiberglass, and foam insulation can fill the hollow spaces. Intentional use of vapor barriers to prevent seepage inside can limit airflow during drying. SERVPRO crews often use holes drilled into mortar joints at floor level or higher to permit water to drain out.

Drying of Exterior Walls

Although choosing to remove and replace drywall is an option, SERVPRO’s attempts to dry the exterior walls are typically less disruptive to building occupants and more reasonably priced. Although the insulation in your home’s walls does slow down drying efforts, a successful outcome is possible. As long as the water is Category 1 and sheetrock is not backed with a vapor barrier, walls protected from uncomfortable temperatures with fiberglass insulation can be dried. We again use strategically spaced drilled holes to gain access for the warm, moving air needed for evaporation.

SERVPRO of Evergreen Park / South Chicago City has a broad range of solutions available when drying complications arise in cinder block or exterior wall applications. Call us round the clock at (773) 337-3900 for a rapid evaluation.

We Provide The Best Results In Fire Damage Restoration In Chicago

10/28/2019 (Permalink)

A room that suffered fire damage with soot and smoke covering all areas We are equipped to tackle projects like this from start to finish. Call our experts we are available 24 hours a day 7 days a week.

Agitation Used During Fire Debris Cleanup In Chicago

Structural burns that occur in Chicago can go from being minor to severe quickly if efforts do not get made to extinguish the flames and promptly mitigate the damage caused. Even smaller blazes can require fire debris cleanup conducted by a professional restoration company such as SERVPRO. The longer charred materials are left inside your home; the longer burnt odors can linger.

During every restoration project we conduct, our SERVPRO crew takes many measures to deodorize your home and return it to its preloss state, "Like it never even happened." In many situations, malodor particles get removed from your Chicago residence once fire debris cleanup gets conducted. When anything burns inside a building, the burnt particles and soot residues left behind by the smoke created can be a prime source for unpleasant aromas. In some cases, though, further deodorization procedures must be taken to rid the structure of all of the foul odors present.

During any fire-related restoration project, our SERVPRO technicians first work towards securing the building. We can inspect your property and look for any potential hazards. If we find things like broken light fixtures or burnt drywall that is hanging down, we quickly mitigate the potential safety issue.

Once we make the work area safe for all occupants, we start removing any severely burnt items from fire damage. Often times after a burn, many things will be charred to the point where they have to be removed and replaced. But, many times, we can save items by cleaning and refinishing them.

For example, if charring is only present less than a quarter-inch deep in your building materials like your wooden studs, then we can often remove the charred content, seal the item, and then refinish it if necessary. Agitation, in one way or another, can be one of the most effective methods to use when removing charred material.

In situations where the charred materials are in-depth, sanding can be used to remove it. In cases where the charring is not as deep, steel scrub brushes can be used to remove the burnt materials. In other situations, soda blasting or dry ice blasting can be useful when removing charred materials.

Our team of restoration experts knows the best ways to save your possessions and building materials by removing the charring, sealing, and refinishing the items. To receive the best results after suffering from a fire, call SERVPRO of Evergreen Park / South Chicago City at (773) 337-3900 24/7 because We're Faster To Any Size Disaster.

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Our Professionals Will Address Water Damage In Your Chicago Home

10/18/2019 (Permalink)

water damaged floor in a home Our entire team stands ready to provide professional cleanup and restoration services day or night (773) 337-3900.

Addressing Water Damage In Your Chicago Area Home

Homeowners in Chicago face burst pipes, damaged or cluttered gutters, and flood-inducing rains regularly, it is easy to become complacent. However, you need to understand that any amount of water can put undue stress on your home, often leading to structural damage, loss of personal possessions, and even the threat of mold.

The severity of water damage found in your Chicago area home can worsen, depending on the type of water intrusion you face. Water issues generated by broken pipes or fixtures are easy to treat, whereas sewage or flooding often accompanies contaminants such as dirt, bacteria, and a variety of debris that cause additional threats.

At SERVPRO, it is our goal to provide you with complete water damage restoration services you can count on that cost a fraction of totally replacing damaged contents. We can help you tackle water problems occurring on your property and return your home to a quality preloss condition, “Like it never even happened.”

SERVPRO’s Institute of Inspection, Cleaning and Restoration Technicians offer a variety of water damage restoration services, including:

    •    Immediate Response – Have professionals on your doorstep, ready to assess damages, and limit your losses.
    •    Water Removal – Experienced Technicians with access to the latest equipment, including both hand-held and truck-mounted water extractors.
    •    Dehumidification – We offer fast, efficient, drying solutions that often exceed homeowner expectations.
    •    Deodorization – Creative and time-tested methods used to eliminate odors and return your home to a clean, safe condition.
    •    Mold Remediation (if needed) – Gain access to qualified experts who recognize potential problems, eliminating the need for you to contact multiple companies to get your restoration done right.

SERVPRO teams are available 24-hours a day, 7-days a week, to provide quality emergency response services throughout the area. We have access to all of the personnel, equipment, and resources needed to tackle any size job. Our technicians can help make addressing water problems, with quality solutions, look effortless, restoring your property as quickly and efficiently as possible.

Contact SERVPRO of Evergreen Park / South Chicago City to obtain more information about our services or to schedule your home’s initial inspection today. Our entire team stands ready to provide professional cleanup and restoration services day or night (773) 337-3900.

For more about Chicago click here.

We Discuss Cleaning Residues Left Behind After A Electrical Fire in Your Chicago Home

10/2/2019 (Permalink)

Electrical Fire in Home The certified technicians arrive quickly and make the fire loss “Like it never even happened.”

Cleaning Residues Left Behind After Electrical Fires in Chicago Properties

According to the Electrical Fire Safety Commission, Fire damage caused by residential electrical fires are the third most common type of residential fire and account for an estimated 51,000 fires each year and costing property owners more than $1 billion in property damage.

There are many issues left behind to address in a Chicago home with fire damage. Unfortunately, incorrect methods for cleanup has the potential to make matters worse. That is one of the most crucial reasons to bring in a professional restoration services company.

Testing of Smoke Residues
Electrical fires leave behind different types of smoke damage and all smoke residues bond with the surfaces they come into contact with. Determining the type of smoke residues left behind on surfaces is vital for choosing the right cleaning method. Fire loss cleanup is never a one-product-fits-all task. SERVPRO technicians have multiple products and processes involved in the removal of smoke residues, including bleaching agents and enzyme treatments.

Handling Dry Smoke Residues
SERVPRO technicians know using liquid cleaners on dry smoke has the potential to ruin surfaces and drive the deposits further into walls, ceilings, and countertops. They use hand vacuums to lift it away carefully and follow up with the use of dry cleaning sponges to pick up any remaining smoke damage.

Unique Methods for Wet Smoke Residues
When cleaning this type of loss away, the residue requires lifting from the surface. The technicians do testing to see if they need to use a water-soluble or solvent-based cleaner and wipe it away by hand using sponges. This is a prevalent type of damage left behind when rubber or plastic materials burn.

Cleaning and Deodorizing
In many cases, as technicians remove smoke damage from surfaces, odors also reduce within the property. This assists with lessening the time odor control techs spend neutralizing residual smoke odors.

SERVPRO of Evergreen Park / South Chicago City at (773) 337-3900 is ready to clean up and restore properties with any size fire damage. The certified technicians arrive quickly and make the fire loss “Like it never even happened.”

For more about Chicago click here.

Did the Hardwood Floors in Your Chicago Residence Suffer Water Damage?

9/26/2019 (Permalink)

water damaged hardwood floors.  Damaged sections removed This floor suffered water damage. We removed the damaged planks and dried the remainder of the flooring.

Why SERVPRO Is the First Choice for Water Damage Recovery for Your Downtown Chicago Hardwood Floors 

High above the bustling streets of downtown Chicago, a disaster is brewing. Your beautiful hardwood floors have taken on water from the aging gravity heat system. The ornate radiators encircling your living and dining areas leaked on the first heating day, and the water soaked through the parquet and down into the subfloor. Because of the historic features of your apartment, removing the damaged strips is unacceptable. Our specialized hardwood floor drying equipment and protocols are why we are best suited to help your property recover. 

Understand the Anatomy of Your Hardwood Floors 

A century ago skilled woodworkers installed the floors now water damaged in your downtown Chicago residence. The detailed patterns of differently colored hardwoods are irreplaceable, pieced expertly above the subfloor. Immediately after the heating system leak a quick mop and the floor surface looked dry. Our sensitive moisture detection devices find that dryness is an illusion. The water percolating from the leaky radiator seeped between the edges of each strip, saturating the subfloor and leaching into the cavity between walls.  

We Can Dry the Hardwood In-Place 

One of the reasons why SERVPRO is considered an industry leader is our commitment to the latest training offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) for restoring water damage. We also invest in cutting edge technologies like the Injectidry system. Floor mats connect to hoses that suction the water from all floor layers when our powerful extractors engage. Monitoring of the moisture levels is critical, so the floor is neither under nor over dried. 

Water Trapped in Cavities Also Responds Well to Injectidry 

As we dry out your floor, we can also drill holes near the baseboard to direct warm air inside the voids between walls. These holes accelerate the drying process, minimizing the chance of microbial growth as damp surfaces invite mold damage. The synchronization of these advanced techniques is another reason why SERVPRO interventions achieve the desired results.  

Why SERVPRO of Evergreen Park / South Chicago City for water damaged hardwood floors? We have the advanced techniques and equipment to return your home to “Like it never even happened.” Call (773) 337-3900 to ensure your Arts and Crafts woodwork continues to delight into its second century. 

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Commercial Water Removal Teams In Chicago Tell Us About The Various Equipment They Use

9/15/2019 (Permalink)

Three SERVPRO employees in a room smiling at the camera. SERVPRO knows how to get your office back to business after a Chicago water damage.

Let us help you with your commercial water damage in Chicago.

Many disasters, such as plumbing failures can take place inside your Chicago warehouse when you least expect it. Once even the smallest quarter-inch leak erupts on one of your warehouse's water pipes, several gallons of water can pour into your structure forcing you to call in a professional company such as SERVPRO to conduct commercial water removal. Our technicians can start working promptly so that the problems do not get worse over time.

Whenever moisture enters your warehouse in Chicago, commercial water removal efforts are required. The longer your warehouse's building materials and contents stay wet, the more involved the overall project can become. Our SERVPRO technicians utilize specialized equipment to help speed up the extraction and drying processes, including the following six tools.

  1. Moisture Sensors

Moisture sensors consist of a handle and a rod with two sharp prongs at the end that pokes into carpet and pad to test for the presence of moisture.

  1. Thermal Imaging Cameras

Also called infrared cameras, they can be used to detect and monitor moisture present in your warehouse's building materials.

  1. Penetrating Moisture Meters

Penetrating moisture meters operate on the principle of electrical conductivity by penetrating the material being tested. These can be used to detect the moisture content of drywall and wooden materials.

  1. Non-Penetrating Moisture Meters

These meters use conductivity, capacitance, or radiofrequency emissions to detect moisture. Since these meters do not penetrate the material being tested, their use causes no surface damage.

  1. Thermo-Hygrometers

Thermo-Hygrometers measure the relative humidity and temperature of air masses. These instruments are used in testing the moisture content of the air in affected areas, the air in unaffected areas, the air outside, and the air being dispensed out by dehumidifiers. We can use these to come up with an end goal for the relative humidity in the affected area as well as monitor the success of our drying and dehumidification efforts.

  1. Manometers

A manometer does not measure moisture; rather, it measures the pressure of gases or vapors. The device is used to measure the difference in static air pressure between two adjacent areas.

Any time your warehouse in West Englewood, Lansing, or Dolton ever becomes the victim of a plumbing failure, call SERVPRO of Evergreen Park / South Chicago City at (773) 337-3900. Our technicians are local, and We're Faster To Any Size Disaster.

To learn more about Chicago, click here.

A REAL 5-Star SERVPRO Customer Review

9/11/2019 (Permalink)

Black and green graphic with customer testimonial text We love getting great feedback from customers!

SERVPRO Customer Testimonial


This recent customer left us a perfect score on our survey along with this kindest of testimonials. Now we all know how "Suspect" perfect scores can be. But, when you earn it, you earn it! Our crew cleaned and mitigated the water damage from her property in Palos Heights and provided reconstruction services. Our customer was distraught when she surveyed the damage inflicted upon her home. Our team understands the stress and fear of recovering personal treasures and possessions after a very significant water damaging event. We spoke with Leona and explained the services from water removal to the final installation of her new kitchen. We are proud to have such happy and satisfied customers. For that a "Shout Out" to our SERVPRO team members, Rosa & Andy, for providing excellent customer care and service to our clients. We are proud to have you both on our SERVPRO of Evergreen Park / South Chicago City team! 

What Few People Know About Water Damage Remediation in Chicago

9/8/2019 (Permalink)

pipes which have burst and are leaking water Water damage from pipes bursting is a common occurrence in the city as well as the suburbs. Contact SERVPRO to assess the damage.

SERVPRO Protects Your Wood Floors

Chicago is a city of contrasts.  The beautiful summers lead up to incredibly cold winter months, its architecture joins old structures with modern buildings, and even its people show a wide diversity in heritage.  Even though these differences enrich our lives, they can also pose some challenges. Take, for example, the impact of the weather on the plumbing system of an older home. As pipes freeze and thaw, there is a real possibility of them bursting somewhere along the process, leaving your home immersed in water and your belongings in peril.  Moments like this are the reason why having a reliable water cleanup service at your disposal is essential for homeowners in the Windy City.

When there is water damage to your home in Chicago, and you want to ensure its restoration with minimal disruption to your life, calling SERVPRO is the best decision you can make.  Our technicians train with experts in the field to recognize the peculiarities of each situation and develop an action plan accordingly.  In Chicago homes, there is a specific need to preserve construction elements that make them unique. A perfect example is the preservation of wood floors, which can damage severely after a water event.

All efforts need to concentrate on drying hardwood floors as soon as possible.  Although they contain some moisture, any excess humidity causes them to expand, which in turn causes buckling.  Alternatively, they could cup or crown, a condition that happens when the moisture at the edge of the wood planks differs from the level in the center.  Our SERVPRO crew utilizes specialized equipment to gauge the humidity in the wood and restore it to normal.  Laminate and engineered flooring can also fall victim to the water, so limiting the exposure time is crucial.  By calling our 24/7 hotline, you are well on your way to minimizing this time.

Living in Chicago makes you adaptable and resourceful.  SERVPRO of Evergreen Park/South Chicago City is your top resource for water restoration services.  Just call us at (773) 337-3900 and let us leave your home, “Like it never even happened.”

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Our Flood Damage Specialists Discuss Ways You Can Help Restore Your Own Home After A Storm In Chicago

8/29/2019 (Permalink)

yellow damage warning sign in front of storm damaged roof Call SERVPRO of Evergreen Park / South Chicago City at (773) 337-3900 because the locals say that We’re Faster to Any Size Disaster.

Flood Damage Professionals In Chicago Point Out Ways You Can Help Restore Your Own Home After A Storm

Everyone who lives in the Chicago area has seen what a vicious thunderstorm can do. One minute everything can be fine and then the next minute you can find yourself being obligated to mitigate flood damage on your property. Whenever rainwater enters your home, it is always wise to call in a professional restoration company such as SERVPRO. Our team knows the best ways to quickly remove moisture from your structure, thus reducing the severity.

Prompt actions can aid in the preventing of the formation of secondary issues like mold or humidity problems. Calling in a professional restoration contractor to help you with your flood damage project in Chicago can also help you reduce the overall cost of your catastrophe. However, sometimes calling in an experienced crew like SERVPRO is not possible right away. For example, you might not notice the problems the storm caused to your building until much time has already passed. Or it is possible that phone systems can go down during a storm and you are not able to make a phone call right away.

If you ever find yourself dealing with one of these two scenarios, it is wise to take steps yourself to reduce the overall severity of the damage. Once a storm strikes, and you start seeing rainwater enter your dwelling, this is when you need to start taking steps to mitigate. First off, follow the water to an exterior wall and try to find its source of entry into your structure. Once you discover where the leak is, you can then try to seal the leak so that moisture stops entering your building. For example, if moisture is coming in from a worn lower door seal, take plastic or rags to seal off the gaps so that the liquids stop entering your interior.

Next, it is a good idea to start removing any water that you can see by mopping, squeegeeing, or vacuuming. If you had contents such as blankets or clothing get wet, remove them from the affected room and store them somewhere until you can clean and dry them. Then, once you think you have removed as much liquid water as humanly possible, you can take steps to jumpstart the applied structural drying or ASD process. Setting up fans and turning up the heat in your house can both help speed up the natural evaporation and drying process.

But, if the storm-related problems inside your home in West Englewood, Lansing, Dolton, or Mount Greenwood ever get too big for you to handle, call SERVPRO of Evergreen Park / South Chicago City at (773) 337-3900 because the locals say that We’re Faster to Any Size Disaster.

For more about Chicago click here.