Recent Why SERVPRO Posts

Did the Hardwood Floors in Your Chicago Residence Suffer Water Damage?

9/26/2019 (Permalink)

water damaged hardwood floors.  Damaged sections removed This floor suffered water damage. We removed the damaged planks and dried the remainder of the flooring.

Why SERVPRO Is the First Choice for Water Damage Recovery for Your Downtown Chicago Hardwood Floors 

High above the bustling streets of downtown Chicago, a disaster is brewing. Your beautiful hardwood floors have taken on water from the aging gravity heat system. The ornate radiators encircling your living and dining areas leaked on the first heating day, and the water soaked through the parquet and down into the subfloor. Because of the historic features of your apartment, removing the damaged strips is unacceptable. Our specialized hardwood floor drying equipment and protocols are why we are best suited to help your property recover. 

Understand the Anatomy of Your Hardwood Floors 

A century ago skilled woodworkers installed the floors now water damaged in your downtown Chicago residence. The detailed patterns of differently colored hardwoods are irreplaceable, pieced expertly above the subfloor. Immediately after the heating system leak a quick mop and the floor surface looked dry. Our sensitive moisture detection devices find that dryness is an illusion. The water percolating from the leaky radiator seeped between the edges of each strip, saturating the subfloor and leaching into the cavity between walls.  

We Can Dry the Hardwood In-Place 

One of the reasons why SERVPRO is considered an industry leader is our commitment to the latest training offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) for restoring water damage. We also invest in cutting edge technologies like the Injectidry system. Floor mats connect to hoses that suction the water from all floor layers when our powerful extractors engage. Monitoring of the moisture levels is critical, so the floor is neither under nor over dried. 

Water Trapped in Cavities Also Responds Well to Injectidry 

As we dry out your floor, we can also drill holes near the baseboard to direct warm air inside the voids between walls. These holes accelerate the drying process, minimizing the chance of microbial growth as damp surfaces invite mold damage. The synchronization of these advanced techniques is another reason why SERVPRO interventions achieve the desired results.  

Why SERVPRO of Evergreen Park / South Chicago City for water damaged hardwood floors? We have the advanced techniques and equipment to return your home to “Like it never even happened.” Call (773) 337-3900 to ensure your Arts and Crafts woodwork continues to delight into its second century. 

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A REAL 5-Star SERVPRO Customer Review

9/11/2019 (Permalink)

Black and green graphic with customer testimonial text We love getting great feedback from customers!

SERVPRO Customer Testimonial


This recent customer left us a perfect score on our survey along with this kindest of testimonials. Now we all know how "Suspect" perfect scores can be. But, when you earn it, you earn it! Our crew cleaned and mitigated the water damage from her property in Palos Heights and provided reconstruction services. Our customer was distraught when she surveyed the damage inflicted upon her home. Our team understands the stress and fear of recovering personal treasures and possessions after a very significant water damaging event. We spoke with Leona and explained the services from water removal to the final installation of her new kitchen. We are proud to have such happy and satisfied customers. For that a "Shout Out" to our SERVPRO team members, Rosa & Andy, for providing excellent customer care and service to our clients. We are proud to have you both on our SERVPRO of Evergreen Park / South Chicago City team! 

What Few People Know About Water Damage Remediation in Chicago

9/8/2019 (Permalink)

pipes which have burst and are leaking water Water damage from pipes bursting is a common occurrence in the city as well as the suburbs. Contact SERVPRO to assess the damage.

SERVPRO Protects Your Wood Floors

Chicago is a city of contrasts.  The beautiful summers lead up to incredibly cold winter months, its architecture joins old structures with modern buildings, and even its people show a wide diversity in heritage.  Even though these differences enrich our lives, they can also pose some challenges. Take, for example, the impact of the weather on the plumbing system of an older home. As pipes freeze and thaw, there is a real possibility of them bursting somewhere along the process, leaving your home immersed in water and your belongings in peril.  Moments like this are the reason why having a reliable water cleanup service at your disposal is essential for homeowners in the Windy City.

When there is water damage to your home in Chicago, and you want to ensure its restoration with minimal disruption to your life, calling SERVPRO is the best decision you can make.  Our technicians train with experts in the field to recognize the peculiarities of each situation and develop an action plan accordingly.  In Chicago homes, there is a specific need to preserve construction elements that make them unique. A perfect example is the preservation of wood floors, which can damage severely after a water event.

All efforts need to concentrate on drying hardwood floors as soon as possible.  Although they contain some moisture, any excess humidity causes them to expand, which in turn causes buckling.  Alternatively, they could cup or crown, a condition that happens when the moisture at the edge of the wood planks differs from the level in the center.  Our SERVPRO crew utilizes specialized equipment to gauge the humidity in the wood and restore it to normal.  Laminate and engineered flooring can also fall victim to the water, so limiting the exposure time is crucial.  By calling our 24/7 hotline, you are well on your way to minimizing this time.

Living in Chicago makes you adaptable and resourceful.  SERVPRO of Evergreen Park/South Chicago City is your top resource for water restoration services.  Just call us at (773) 337-3900 and let us leave your home, “Like it never even happened.”

Click here to see more info about the city of Chicago.

Our Vice President of Operations, David Mason, and SERVPRO Property Loss Recovery

7/25/2019 (Permalink)

man with beard in a suit by brick wall David Mason Our Vice President of Operations at SERVPRO of Evergreen Park / South Chicago

David Mason is Why SERVPRO Excels as a Restoration Service Company

Restoration Services to treat properties in the Greater Chicago area are quite numerous. So Why does one, SERVPRO of Evergreen Park/South Chicago excel? Here is the main reason--the personnel! Example: David Mason.

High Caliber Personnel

No company can perform up to customer expectations without the right mix of trained personnel led by accomplished professionals. Chicago area property owners benefit from the expertise provided by David Mason, our promoted Vice President of Operations. His extensive experience with affording outstanding results to our residential customers and commercial clients is truly exceptional.

David and SERVPRO go back together since 2006; longevity and experience produce cleanup and restoration results second to none. David's awards through the years signify successes in the field which increase productivity and revenue for our operation. From the BDP Business Development Program specialist that assisted over 90 SERVPRO franchises to thrive, he nurtured business relationships with leaders in the restoration industry from coast to coast. This is the attitude that enhances our brand in local communities, a sense of family, melded with a profound knowledge to achieve desired results.

Our SERVPRO franchise is an essential segment of the National Storm Team that travels to help after natural disasters like floods and hurricanes strike another region of the country. Our Commercial Large Loss Team has been managed by David since 2014.

The SERVPRO of Evergreen Park/South Chicago franchise is run like a large family that pulls together to meet our neighbors' expectations. We are grateful that David Mason is part of the family. Trust us for cleanup and restoration services. (773) 337-3900

Cleaning Your Water Damaged Home After A Bathtub Overflow in Chicago

3/7/2019 (Permalink)

Chicago Water Damage is Mitigated with Rapid Removal by SERVPRO Technicians

Water Affects a Chicago Structure and Contents in Various Degrees

The most common claims on home insurance are related to water damage. There are several possible causes of water damage, and bathtub overflow accidents are amongst some of the most common. Several problems can come from your bathtub overflowing in your Chicago home, including the growth of bacteria, leaking ceilings under the tub, ruined flooring, wet plasterboard, and weak and unsafe subflooring.
 
It is easy to understand why quickly taking care of this type of water damage is essential. Your Chicago home can suffer from various damages, many of which can significantly affect the strength of the structure. It is precisely why SERVPRO is always standing by with professional and knowledgeable crews to help you in your time of need. Our staff has all been properly trained, and we have the right equipment needed to do the job correctly.
 
Once we have removed all the standing water from your home, we need to clean any areas which were affected. Structural items, like subfloors and walls, might need cleaning. We clean restorable materials with the right cleaning method for each type of material. We always use professional products and ensure that your home looks as good, if not better than before the water damage.
 
If the overflow leaked through the floor to another room downstairs, SERVPRO techs might need to clean things such as carpeting. Any of these areas not only get cleaned but deodorized as well. Our carpet cleaning methods can be grouped to how effective they are in different levels of soiling.
 
Any contents of your home which have been exposed to high humidity are evaluated for cleaning needs. Some wood furniture could require cleaning and polishing from the high humidity exposure. We also check any clothing, closets, or storage areas in the water damaged sections of the home for items that need cleaning and deodorizing. We check photographs and wall hangings as well, and electronics could need unique drying and cleaning services to restore them.
 
SERVPRO of Evergreen Park/South Chicago City does not overlook anything when restoring your home from water damage. Getting in contact with us right away at (773) 337-3900 when your home in Morgan Park, Beverly, or Hometown has experienced a water damage emergency is essential in preventing additional damages.

City gov't information right here by clicking.

Chicago Homes Are Susceptible To Attic Mold Damages

3/7/2019 (Permalink)

Regularly check your attic as best as you can for the presence of mold damage.

Mold Damage In Attic

Chicago homes are known for their ability to withstand the harsh environments that come through the fall and winter every year. What you may not understand, is that a compromised roof could allow moisture to seep into the attic space from snow or ice on the shingles that have not melted away. When this new moisture is allowed to continue unchecked in your attic space, mold can find plenty of places to grow.

Since mold damage to your Chicago residence typically happens involving organic materials, you should appreciate the options available in your attic right now. Most construction uses plywood backing against the joists of your roof, and all of these components provide the right base for a mold colony to successfully feed and grow. It is a good idea to get in the habit of periodically checking up in your attic area for the presence or signs of molding, especially if you are not one to typically go into this area of your house.

While you should be able to smell the overwhelming musty scent of a thriving colony, sometimes this can be difficult to do if you have a decent ventilation system in place. Visual inspections can also be misleading at times, as newly forming colonies are not often overly noticeable to the naked eye, nor can you see the complete hyphae of the organism this way.

Our SERVPRO team of IICRC Certified technicians can provide inspections of your attic space to provide assurances that fungus is not currently present and that the conditions of your attic are not likely to create these organisms in the future. If something is found, our technicians begin their remediation work right away.

The process is all about preventing the spread of the fungus by neutralizing its spores in the air. The neutralization procedure uses a negative air chamber. Once these spores have been contained, thoroughly cleaning the area is the next step. This process changes based on the type of mold and how deeply it is rooted, but all of the colonies get removed at this time.

Regularly check your attic as best as you can for the presence of mold damage. If you smell or see anything that might indicate a fungus is present, call SERVPRO of Evergreen Park / South Chicago City anytime at (773) 337-3900.

For more about Chicago click here.

When A Flood Causes Damage To Your Chicago Home You Need Help From A Professional Restoration Company

1/15/2019 (Permalink)

We know that an emergency like this is stressful, so be sure to reach out to us at (773) 337-3900 as soon as you have a flooding problem.

Why SERVPRO Is The Best Choice To Clean Up The Flood Damage In Your Chicago Home

Natural occurrences where ordinarily dry land is abruptly submerged in water, floods affecting your Chicago home can cause much destruction quickly. Flooding can happen in several ways because of rivers, streams, lakes or oceans overflowing, or as a result of excessive rain.

Whenever flooding occurs in your Chicago residence, there is a possibility of flood damage including extensive damage to your property and loss of personal possessions. SERVPRO is always standing by to help with our expertise and professional grade tools to get your back up and running as fast as possible. It is a simple decision as to why SERVPRO are the ones to call for help with flood damage.

Rain is the most significant contributor to most of the cases of flooding that we see. An excessive amount of rain causes water to overflow onto land. It is mainly due to high rainfall intensity over a more extended period. SERVPRO techs are prepared to help you after such a disaster with industrial pumps, fans, and dehumidifiers to dry your business out again.

The banks of streams or rivers can overflow. It can happen when these bodies of water hold more water upstream than is normal and it flows downstream to nearby low-lying areas. Because of this, sudden discharge of water occurs in the adjacent lands, which leads to flooding.

Coastal and lake flooding happens when massive storms cause the water body to surge onto the land. Overflows like this have destructive power since they can destroy structures which are not well-equipped to withstand the strength of the water like houses, bridges, and cars.

Flooding can also occur when rainfall or snowmelt runoff can’t be channeled correctly into the drainage systems, which forces the water to flow onto land. The lack of a proper drainage system or clogged drainage usually causes this kind of flooding.

With any kind of groundwater flooding, there are dangers of contaminated water which can possibly contain sewage, viruses, pathogens, bacteria, debris, or dead animals, among other things. Part of our job when cleaning your home from flooding is to disinfect the areas affected. Doing so ensures your home is not only dry again, but safe as well from any contaminants.

SERVPRO of Evergreen Park / South Chicago City works quickly and efficiently to get your home in Riverdale, Dolton, or Calumet City dry again. We know that an emergency like this is stressful, so be sure to reach out to us at (773) 337-3900 as soon as you have a flooding problem.

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Our Team At SERVPRO Can Remove Stains Left Behind By Mold In Your Chicago Home

12/12/2018 (Permalink)

One of the reasons for this development is that mold feeds on damp materials.

About Those Stains Left Behind By Mold Damage On The Walls Of Your Chicago Residence

After finding some minor patches of mold in the basement of your Chicago home, you might have cleaned it up with bleach as a way to get rid of the microbial colony growing in your house. Not only is the goal of most homeowners to stop the colony from increasing in size but also to remove the mold's visible presence.

We often get calls from owners who tried to clean the mold themselves only to discover additional mold damage in their Chicago home later. Others find their walls now covered in rippled stains. One of the reasons for this development is that mold feeds on damp materials. The bleach available commercially to the general public contains a lot more water than it does sodium hypochlorite, the active component of household bleach.

Further dilution of this in preparation for using it for killing mold provides mold with copious amounts of water. Instead of killing mold, trying to kill it and remove it with this method often only slows it down temporarily, followed by a surge in growth once it reactivates.

Also, because water does nothing to change the color of mold's hyphae, the anchors used to hold mold particles to the surface of wherever it grows, these remain embedded in the drywall. They are very similar to roots. They act very similarly to when a plant is clipped at the surface of the soil. Because only the water in a bleach solution can penetrate into the drywall, any surviving mold now has a feast. The sodium hypochlorite molecules are too large to penetrate beyond the drywall's surface and never touch the hyphae. Left intact, they quickly reappear to leave a stained area.

SERVPRO is always ready to perform mold damage remediation services approved by the IICRC for homeowners. We understand your concerns about mold and its possible health effects. Regardless of the color of mold in your home, it is necessary to correctly remove damaged and moldy materials and clean other areas of mold and spores. Our specialists can provide you with specific information on how mold became a problem in your residence so you can more easily prevent its recurrence.

SERVPRO of Evergreen Park / South Chicago City covers the areas around Morgan Park, South Holland, and Riverdale. Call us for mold damage remediation services that rid your home of excessive old populations and correct the indoor environment, so reinfestation becomes less likely. Our 24-hour service number is (773) 337-3900.

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The Risk Of Using An Oil-Based Burner In Your Chicago Home This Winter

11/27/2018 (Permalink)

Our SERVPRO response team is available 24/7 to help with emergencies like this to help you get back into your home quickly.

Furnace Puffbacks And Restoration In Your Chicago Home

With the winter season setting in quickly for homeowners in Chicago, many are looking to begin bringing their oil burning furnaces back online to heat the property through the often steep temperature drops to come. A significant risk of running an oil-based burner within your home is the possibility of a phenomenon known as puff-backs. These circumstances cause explosions of the heating system at the combustion chamber, which can cause structural damages and fires.

To avoid fire damages in your Chicago home, you should always take the time to educate yourself about the proper function and maintenance required for oil-burning heating systems. Many of these unfortunate events occur from homeowners poorly educated in the operation of these heating appliances, and that lack of knowledge could have severe consequences. Our SERVPRO response team is available 24/7 to help with emergencies like this to help you get back into your home quickly.

The magnitude of this event depends on the amount of oil trapped within the combustion chamber and many other variables. Once a puff-back has occurred, homeowners often must contend with smoke, soot, and structural damages. Our highly-trained IICRC-certified SERVPRO technicians have extensive knowledge of fire damage recovery and mitigation solutions, making us a wise choice for restoration.

Our SERVPRO franchise offers build back services to help reconstruct and rebuild your property should the puff-back cause structural damages too severe to repair or restore. With our advanced equipment, we can also offer a fast cleanup of soot damages throughout the affected area using high-powered vacuums and industrial-grade cleaning solvents to scrub the stains and loose soot from surfaces and materials. A phenomenon often called “tags” is a collection of electrically charged carbonized particulates found in ceiling corners and closets. They look like dirty, greasy spider webs. They are not. These cobweb-like accumulations of soot from puff-backs must be carefully vacuumed to prevent staining and smearing of the underlying surfaces.

While your heating system is critical through the harsh winter months to come, it is essential to understand the maintenance that it requires and how to operate it properly to avoid fire damages to your home or worse. For any emergency, you can depend on our SERVPRO of Evergreen Park / South Chicago City trained technicians to help. Contact us 24/7 at (773) 337-3900.

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Don’t Let a Burst Pipe Sink Your Chicago Residence

11/8/2018 (Permalink)

The water from this leak is being absorbed into the cabinetry, drywall, and floorboard.

Restoring Water Damage from a Leaky Sink in Your Chicago Residence

While you might not put much stock in the potential hazards that a leaking sink could cause for your Chicago residence, persistent water sources like this could have widespread effects that you have not seen. Leaks underneath sinks, for instance, can appear to dry up when they have gotten absorbed by cabinetry, the walls, and the flooring material.

The obvious solution to a leaking fixture is to repair or replace it, but that does not make your Chicago home’s water damages go away. With water loss incidents, even a smaller scale occurrence like this, your property is on the clock to get the damages resolved as promptly as possible. The longer that you wait, the more damage that could occur.

After only a few minutes of exposure, everything within the water’s path can become saturated and absorb into nearby materials. In less than a day, drywall can swell and degrade, and wood flooring affected by the persistent leak can warp and swell within another day. After only two days of exposure, your home is now running a severe risk of biohazard contamination and mold growth. Our 24-hour SERVPRO emergency response team can help.

Our skilled SERVPRO technicians have ongoing training extending far beyond their IICRC certifications for water restoration. Through in-house continued educational programs and e-learning seminars and courses, our technicians can gain skills to make them more efficient with mitigation, advanced drying techniques, and mold remediation. We have sought to provide the industry-leading equipment to each of these experienced technicians to make water cleanup and restoration projects fast and effective.

While you might not have put much stock in the leaking faucet or pipe that persistently dripped into materials and surfaces throughout the affected area, you do know who can trust to restore the damage that this spreading water can cause. Our SERVPRO of Evergreen Park / South Chicago City 24-hour response team can mobilize quickly to prevent continued damage to your home. Call anytime at (773) 337-3900.

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